Shipping Policy


All products will be shipped using regular mail service within one week of the order being placed. Shipping costs are included in the cost of the products being purchased.



Refund Policy


All sales are final. Refunds will be provided only for transaction errors.



Privacy Policy

Your privacy on the Internet is extremely important to us at Zerofootprint and this is why we believe in an active approach to safeguarding your privacy online. You can be assured your confidentiality, security, and individual right to privacy is respected and upheld at all times. This Privacy Policy has been prepared to inform you of our policy and practices concerning the collection, use and disclosure of Personal Information.

By providing us with personal information you accept the terms of this Privacy Policy and consent to allow us to collect, use, disclose and dispose of your personal information in accordance with the terms of this Privacy Policy.

If you do not accept the terms of this Privacy Policy, please do not provide us with any Personal Information.

Collection and Your Consent to the Disclosure and Use of Personal Information

We do not collect personally identifiable information on our Web site unless you voluntarily choose to give it to us via this Web site, email, a phone call, by signing up as a supporter, or by postal mail. We may use this information for marketing research and other marketing and service-related purposes like sending materials you request or keeping in touch by email. Any personal information you choose to share with us will not be disclosed to anyone outside of Zerofootprint. We will never exchange or sell your personal information to any other company or third parties.

By and submitting a form on our website you are giving us permission to collect and disclose to each other all of your personal information for the purposes of responding to your requests.

Retention of Personal Information

We retain this personal information for the period of time required to fulfill the purpose for which it was collected and for a period of time thereafter.

Site Traffic Monitoring

While we may collect certain information about visitors to this site, we do not link IP addresses to any personal information associated with the individual visitor. We use this information only to determine how to make future visits to our site more convenient, engaging and productive by collecting anonymous information such as:

  • your IP address (a unique number assigned to every computer that connects to the Internet)
  • your domain type (e.g., .ca, .com, .net, .org)
  • standard information included with every communication sent on the Internet, such as browser type, geographical location, referral URL, operating system, service provider and local time.

Cookies and other Web Technologies

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and cookies set by Zerofootprint can only be read by Zerofootprint. One of the primary purposes of cookies is to provide a convenience feature to save you time. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of this or other Web sites that you visit.

Subscriptions

You may receive emails or mailings from Zerofootprint from time to time. If you are currently on our list and do not wish to receive further information from us, simply tell us by following the “unsubscribe” link contained in any email we send.

Links

Although our site may contain links to other sites, we are not responsible for content, links, or privacy on any of those sites.

Questions

Zerofootprint welcomes your comments regarding our Privacy Policy. If you believe that Zerofootprint has not adhered to this Privacy Policy, please contact us by email or postal mail and we will use commercially reasonable efforts to promptly determine and remedy the problem. You may review and update or correct the personal information that you provide to us through this site, request it be deleted, or change or withdraw your consent to its use and disclosure, by contacting us as described below:

Zerofootprint
302-862 Richmond Street West
Toronto, Ontario
M6J 1C9
Canada

You can also send us an email at: info@zerofootprint.net

Legal

By visiting this site you are agreeing to the terms as outlined above. We reserve the right to change our Privacy Policy at any time.



Security Policy

Zerofootprint is committed to offering you a secure shopping experience. All transmission of personal information is encrypted with the latest technology to ensure that your information cannot be intercepted. To ensure confidentiality, Zerofootprint receives only the information necessary to fulfill your order. At no time does PSiGate disclose any information regarding your credit card details to us. In addition, the information we do receive (your shipping address & email) is treated as private and confidential.

How secure are PSiGate eCommerce solutions?

PSiGate addresses a number of issues concerning Internet commerce security.

PSiGate uses digital certificates to authenticate the identities of both the sender and receiver when the data is being transmitted. Certificates reside on both the client and server sides of the commerce site for added security.

PSiGate uses encryption to protect credit card information. The information is also stored behind a firewall to ensure protection.

Secure Sockets Layer (SSL) is a protocol developed by Netscape® and used by PSiGate to provide secure transmission of private information being sent over the Internet. SSL uses public and private key pairs to prevent data from being compromised while in transit over the Internet.